Terms of Service

Last updated: 9/10/2025

Acceptance of Terms

By accessing or using StoryXI (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service.

Service Description

StoryXI provides tools to create stories, generate/edit images, generate audio/dialogue/music, generate/lip‑sync videos, and manage media galleries. Features are dependent on third‑party providers and may change over time.

  • Universal image, audio, and video generation routed through model providers you select
  • Media storage and galleries for your uploads and generated outputs
  • Subscription and token‑based usage

Beta Status and Experimental Features

The Service is currently in beta. Bugs, interruptions, and unexpected behavior may occur. Features may be incomplete, change without notice, or be removed. You should maintain your own backups and not rely on the Service for mission‑critical needs.

Service Changes and Availability

Features (including model options, outputs, speeds, and formats) depend on third‑party providers and may change, be rate‑limited, or become unavailable at any time. We may modify or discontinue any feature, model, or plan without notice.

No Service Level Agreement

The Service is provided on an “as is” and “as available” basis without uptime or support guarantees. Support is offered at our discretion.

Accounts

  • You must provide accurate account information and keep your credentials secure
  • One account per individual; you are responsible for all activity under your account
  • We recommend users be 18+; we do not verify age

Acceptable Use

You agree not to:

  • Upload content that is illegal, infringing, or violates third‑party rights
  • Depict minors in sexual or exploitative content, or request such content
  • Attempt to access others' data without authorization or disrupt the Service
  • Use the Service to train or benchmark models in ways that violate provider terms
  • Scrape, index, or bulk‑download the Service or outputs; bypass or defeat rate limits or access controls
  • Reverse engineer or probe the Service except as permitted by law
  • Transmit malware or perform denial‑of‑service attacks
  • Impersonate others or misrepresent the source or ownership of content
  • Collect or process sensitive personal data without the necessary rights or lawful basis

User Content and Generated Output

  • You retain ownership of your uploads and generated outputs to the extent permitted by applicable law and provider terms
  • You grant us a limited license to process, host, and display your content solely to operate the Service (e.g., generation, storage, galleries)
  • You must have all necessary rights to the media and prompts you submit
  • Generated content may be subject to the applicable provider's terms and policies

Content Moderation and Takedown

We may review, disable access to, or remove content at our discretion (e.g., alleged infringement, illegal content, or policy violations), and may preserve related information when required by law.

Copyright Complaints

If you believe content infringes your rights, email support@storyxi.com with: (a) the work claimed infringed, (b) the content URL or sufficient detail to locate it, (c) your contact info, and (d) a good‑faith statement and accuracy attestation. We may remove or restrict the content and, where applicable, notify the user who posted it.

Storage and Backup

Storage of your content on our platform is provided as a convenience to enable the Service and is not a separate paid storage service. You are solely responsible for maintaining your own backups and copies of any content you upload or generate. We do not guarantee availability, retention, or recoverability of any content, and we are not responsible if content becomes inaccessible for any reason, including provider outages, account actions, deletions, or system issues.

Third‑Party Providers

Parts of the Service are powered by third‑party providers (e.g., Supabase, Stripe, Replicate, ElevenLabs, Pixaverse). Their terms and privacy policies govern their services. We transmit only the data necessary to perform the features you select.

Subscriptions, Tokens, and Payments

  • Subscriptions are billed via Stripe; plan changes may prorate charges as displayed at checkout
  • Token balances are tracked in your account and are consumed by generation features according to displayed prices
  • We may adjust token pricing and model availability
  • Tokens have no cash value, are non‑transferable, non‑assignable, non‑sublicensable, and may not be sold or exchanged outside the Service

Refunds and Credits

We do not offer cash refunds. If you believe tokens were consumed due to a billing or service issue, contact support; at our discretion, we may review and replenish tokens to your account to address the issue. Unauthorized chargebacks may result in account suspension.

Token System and Billing Cycle

  • When you subscribe to a plan, tokens are added to your account. At the end of each billing cycle, after payment is processed, your plan’s tokens are added again.
  • If you run out of tokens before the cycle ends, you can purchase more by re‑subscribing to the same plan. This cancels your current plan and creates a new subscription that starts immediately.
  • When re‑subscribing, you keep your existing tokens; new plan tokens are added on the new start date. Your future billing date resets based on the new subscription.
  • Tokens from previous cycles remain available for 30 days from their award date. On the next billing cycle, your token balance updates to reflect your current plan entitlements.

Privacy

Your use of the Service is also subject to our Privacy Policy, which describes how we collect and process information.

Disclaimer

The Service is provided on an "as is" and "as available" basis without warranties of any kind. We do not promise that outputs will be error‑free or suitable for any particular use.

Indemnification

You will defend, indemnify, and hold harmless StoryXI from claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your content, your use of the Service, or your breach of these Terms.

Third‑Party Sites and Services

Links or integrations are provided for convenience; their policies and terms apply. We are not responsible for third‑party services.

Generated Outputs and Quality

AI outputs may be inaccurate, incomplete, or unsafe for your intended use. You are responsible for reviewing outputs and ensuring compliance with applicable laws and third‑party rights before using or distributing them. We make no guarantees about output quality or suitability.

Limitation of Liability

To the maximum extent permitted by law, StoryXI will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service.

Termination

We may suspend or terminate your account or access to the Service at any time, with or without notice, for any reason or no reason, including if you violate these Terms or if necessary to protect the Service. You may delete your account at any time.

Force Majeure

We are not liable for delays or failures due to events beyond our reasonable control, including provider outages, network failures, or regulatory changes.

Governing Law; Venue

These Terms are governed by the laws of [insert state], excluding conflicts rules. The courts located in [insert county/state] will have exclusive jurisdiction for any dispute not subject to arbitration.

Arbitration; Class Action Waiver (Optional)

Any dispute will be resolved by binding arbitration on an individual basis; class actions and jury trials are waived. You may opt‑out within 30 days of account creation by emailing support@storyxi.com. If you do not wish to include arbitration, remove this section.

Assignment; Severability; Entire Agreement; No Waiver

You may not assign these Terms without our consent. We may assign them. If any term is unenforceable, the rest remains in effect. These Terms constitute the entire agreement regarding the Service. Our failure to enforce a provision is not a waiver.

Changes to Terms

We may update these Terms from time to time. We will update the “Last updated” date and may provide in‑product notice. Your continued use constitutes acceptance of updated Terms.

Contact

Questions about these Terms: support@storyxi.com